Rebuild cached mailbox index – Groupwise

Follow the steps below to rebuild the indexes on a Cached Mailbox:

  1. Close the GroupWise Client.
  2. Go to the directory of the cached mailbox and rename the index folder to index.old (%userprofile%\AppData\Local\Novell\GroupWise\….\….\)
  3. Open the GroupWise Client and login.
    Note: A new index folder is created.
  4. Close the Client, and reopen again: An error message should popup about rebuilding, Select Yes to rebuild.

Every time Send/Retrieve is fired off, an indexing process will kick off (if one isn’t already going) to index 1,000 items.

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