Follow the steps below to rebuild the indexes on a Cached Mailbox:
- Close the GroupWise Client.
- Go to the directory of the cached mailbox and rename the index folder to index.old (%userprofile%\AppData\Local\Novell\GroupWise\….\….\)
- Open the GroupWise Client and login.
Note: A new index folder is created. - Close the Client, and reopen again: An error message should popup about rebuilding, Select Yes to rebuild.
Every time Send/Retrieve is fired off, an indexing process will kick off (if one isn’t already going) to index 1,000 items.